Frequently Asked Questions
Everything you need to know about shopping with SPLENDIDAY.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, SPLENDIDAY ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order ships, we send an automated email containing your tracking link. You can also track your order directly on our website using your order number and email address.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email our customer service team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.